TYPEAIDE SUPPORT

Let’s get you
writing again.

Find a setup guide or search the common issues below. For a problem we cannot resolve here, send us the app and device details.

The keyboard is missing

Open TypeAide once and add it in iOS Settings → General → Keyboard → Keyboards. Hold the globe key in a supported field to switch keyboards. Secure fields or some host apps may require Apple’s keyboard.

Keyboard setup →

AI actions are not ready

Check the AI source selected in the app. Complete its setup and review the status shown before retrying. An API source needs valid credentials; Cloud may need you to sign in again.

Choose an AI source →

My copied text is missing

Copy the text before invoking a clipboard shortcut. In a keyboard extension, the host app controls which text is available. Check the input preview, or paste the text into the TypeAide app.

Mac workflow →

A local model will not load

Confirm the model download completed and check the device requirements shown in the app. The keyboard has a separate memory limit. If keyboard-local AI cannot run, try the main app or another available source.

Keyboard limits →

The output language is wrong

Check the output language in Settings. In supported versions, the preference is shared by Polish, Reply, and Translate in the app and keyboard. Review the selected action as well.

iPhone and iPad workflow →

My API connection fails

Check the endpoint, model identifier, network access, and provider account status. Use the compatibility and connection guidance in the app. Remove private text and API keys from any screenshot you share.

API setup →

The app still says TransAide

TypeAide is the new name for TransAide. Some installed versions and store listings may still use the old name. The download links on this website point to the existing app IDs.

Find your app →

Send a useful bug report.

Include your app version, device, OS version, selected AI source, what you expected, and what happened. Include steps to reproduce. Remove private text, account details, and API keys.

Email support ↗

support@duetpagent.top